Privacy Policy

Last Updated: September 1, 2026

This Privacy Policy describes how Square Grouper Farms (“Square Grouper Farms,” “we,” “us,” or “our”) collects, uses, stores, and discloses personal information when you visit our website, purchase our products, use our services, or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to any customer, website visitor, or other individual whose information we collect in connection with the Services.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or other operational or regulatory considerations.

When we make changes, we may post the revised Privacy Policy on our website and update the “Last Updated” date above. We may also take additional steps to notify you when required by applicable law.

How We Collect and Use Personal Information

We collect personal information from various sources depending on how you interact with Square Grouper Farms.

We may use information we collect to:

• Provide and operate our Services;
• Process and fulfill purchases and orders;
• Communicate with you regarding your account, orders, products, or inquiries;
• Provide customer service;
• Improve our website, products, and Services;
• Personalize your experience;
• Send marketing and promotional communications where permitted;
• Detect and prevent fraud, abuse, security incidents, and illegal activity;
• Comply with applicable laws and regulatory requirements;
• Enforce our terms, policies, and agreements; and
• Protect Square Grouper Farms, our customers, and others.

Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide Directly

Information you provide directly to us may include:

• Contact information, such as your name, mailing address, shipping address, telephone number, and email address.
• Order information, such as products purchased, billing address, shipping address, payment confirmation, email address, and telephone number.
• Account information, such as your username, password, account preferences, and other information used to maintain or secure your account.
• Customer service information, including information you provide when contacting us with a question, complaint, return request, or other inquiry.
• Marketing information, such as your email address, telephone number, communication preferences, and information you voluntarily provide when subscribing to promotional communications.
• Age or eligibility information when necessary to verify that you meet applicable requirements for accessing or purchasing certain products.

You may choose not to provide certain information. However, doing so may prevent you from accessing certain features or completing transactions.

Information We Collect Automatically

When you visit or interact with our website, we may automatically collect information about your device and your use of the Services.

This information may include:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Network connection information;
• Pages viewed;
• Products viewed;
• Referring website;
• Shopping and browsing activity;
• Date and time of visits; and
• Other information regarding your interaction with our website.

We may collect this information using cookies, pixels, web beacons, analytics technologies, and similar tools.

Information We Receive From Third Parties

We may receive information from third-party companies that assist us in operating our business.

These may include:

• Ecommerce and website providers;
• Payment processors;
• Shipping and fulfillment companies;
• Analytics providers;
• Advertising and marketing platforms;
• Email and SMS providers;
• Fraud prevention services;
• Customer service providers; and
• Other technology or business service providers.

Payment processors may collect financial information necessary to complete your transaction, such as credit or debit card information, billing information, or other payment details.

Square Grouper Farms may not directly store complete payment-card information when payments are processed by third-party payment providers.

How We Use Your Personal Information

Providing Products and Services

We may use your information to process payments, fulfill orders, provide order confirmations and updates, arrange shipping, manage accounts, process returns or exchanges, and otherwise provide products and Services you request.

Marketing and Advertising

Where permitted by applicable law, we may use personal information to send marketing and promotional communications through email, text message, postal mail, or other channels.

We may also use information about your interactions with our website to personalize products, promotions, advertisements, and content.

You may opt out of promotional communications as described below.

Security and Fraud Prevention

We may use personal information to identify, investigate, prevent, and respond to suspected fraudulent, malicious, unauthorized, or illegal activity.

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials.

Please contact us if you believe your account or personal information has been compromised.

Customer Service and Business Improvement

We may use your information to respond to questions, provide customer support, analyze how customers use our Services, improve our products and website, and maintain our relationship with customers.

Cookies and Similar Technologies

Like many online businesses, Square Grouper Farms may use cookies and similar technologies.

Cookies may help us:

• Operate our website;
• Remember your preferences;
• Maintain shopping-cart functionality;
• Understand website traffic;
• Analyze customer interactions;
• Improve website performance;
• Prevent fraud; and
• Provide relevant advertising and marketing.

Third-party service providers may also use cookies or similar technologies in connection with services they provide to us.

Most browsers allow you to control or reject cookies through browser settings. Blocking cookies may cause certain portions of our website to function improperly or become unavailable.

Browser “Do Not Track” signals are not universally standardized, and our website may not respond to all such signals.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business or provide our Services.

Recipients may include:

• Payment processors;
• Website and ecommerce providers;
• Shipping and fulfillment providers;
• IT and cloud service providers;
• Customer service providers;
• Analytics providers;
• Advertising and marketing partners;
• Professional advisers;
• Business affiliates; and
• Other vendors performing services on our behalf.

We may also disclose information:

• When you request or authorize us to do so;
• To complete a transaction or deliver an order;
• In connection with social media or third-party integrations;
• To comply with applicable laws, regulations, court orders, subpoenas, warrants, or other lawful requests;
• To enforce our agreements and policies;
• To protect our rights, customers, employees, property, or Services; or
• In connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or other business transaction.

Categories of Information We May Disclose

Depending on how you use our Services, information disclosed to service providers or business partners may include:

• Identifiers and contact information;
• Customer and account information;
• Commercial and purchasing information;
• Internet and network activity;
• Device information;
• Approximate location derived from an IP address;
• Customer support communications; and
• Other information reasonably necessary to provide our Services.

We do not use sensitive personal information for the purpose of inferring characteristics about individuals except as permitted by applicable law.

User-Generated Content

Our Services may allow customers to submit reviews, comments, photographs, or other content.

Information you voluntarily post in a public area of our website may be visible to anyone.

Square Grouper Farms cannot control how other individuals or third parties use information you voluntarily make publicly available. You should avoid posting information you do not want publicly accessible.

Third-Party Websites and Services

Our website may contain links to websites, social media platforms, payment services, or other online services operated by third parties.

Square Grouper Farms does not control the privacy or security practices of these third parties.

We encourage you to review the privacy policies and terms of any third-party website or service you visit.

The presence of a third-party link on our website does not necessarily constitute an endorsement of that third party.

Children’s Privacy

Our Services and products are not intended for children.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has provided personal information to us improperly, please contact us so that we can review and, when appropriate, delete the information.

Security of Your Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

You should avoid transmitting sensitive or confidential information through unsecured communication channels.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on factors including:

• Maintaining customer accounts;
• Processing and documenting transactions;
• Providing customer service;
• Complying with tax, accounting, regulatory, and legal requirements;
• Resolving disputes;
• Preventing fraud; and
• Enforcing agreements and policies.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our business practices.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Access or Know

You may have the right to request information about personal information we maintain about you and how it has been used or disclosed.

Right to Delete

You may have the right to request deletion of certain personal information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to request a portable copy of certain personal information.

Right to Restrict Processing

In certain jurisdictions, you may have the right to request restrictions on how we process your information.

Withdrawal of Consent

Where our processing is based on your consent, you may have the right to withdraw that consent.

Right to Appeal

Where provided by applicable law, you may have the right to appeal our decision regarding a privacy request.

These rights are not absolute and may be subject to exceptions under applicable law.

We may need to verify your identity before processing a privacy request.

Where permitted, you may designate an authorized agent to submit certain requests on your behalf. We may require documentation showing that the agent is authorized to act for you and may separately require you to verify your identity.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

Email Marketing Preferences

If you receive promotional emails from Square Grouper Farms, you may unsubscribe by following the unsubscribe instructions included in the email.

Even after opting out of promotional emails, we may continue sending transactional or administrative communications regarding purchases, orders, accounts, security matters, or customer service.

Text Message Marketing

If you voluntarily enroll in SMS or text-message marketing, we may send promotional or transactional messages to the telephone number you provide.

Consent to receive marketing text messages is not a condition of purchasing goods or services.

Message and data rates may apply.

You may opt out of marketing text messages by following the opt-out instructions provided in the applicable message.

Complaints and Privacy Requests

If you have questions or concerns regarding how Square Grouper Farms handles your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to submit a complaint to an applicable governmental or data-protection authority.

International Users

If you access our Services from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact: